The launch party is on 27 November at Narinkka Square in Helsinki, Finland, where DNA will setup a pop-up store and deliver the world’s first pre-ordered Jolla. At the event a total of 450 Jollas will be sold to customers who have pre-ordered their phones in the first pre-booking campaign. At the same time, we will start mail deliveries in the order of pre-bookings.
Finland is our home market and DNA will be the world's first operator to sell Jolla phones. However, all the pre-order customers from all countries in both 1st and 2nd pre-booking campaigns will be served in the priority order they have placed their original orders. Also, Jolla phones will be gradually available through jolla.com direct online sales.
Invitations to the event will be sent in the priority order we have received the pre-bookings. Invitations for the launch party will go to pre-booking customers and places are limited to 450. After you receive an invitation and sign up, please wait for Jolla to confirm your place.
If you got an invitation but can't join the party, no worries, we will email you instructions to complete your payment online and ship your device in priority order. Also pre-booking customers who do not get a confirmed place at the launch party can complete their purchase online. Details will be sent to all pre-booking customer via email before the launch party. All deliveries will be served in priority order.
All pre-order customers are being prioritized before everyone else, including all our international customers.
A. Any registered user of Jolla.com can change his or her password and email address here.
A. Any registered user of Jolla.com can change his or her basic account information here.. However, changes to delivery or billing address or both by Jolla account holders are currently not supported. These changes must be made by Jolla at the request of the account holder.
A. In simple words – no, as the account you create should be directly linked to you, as this will enable delivery of current and future services from Jolla.com. You can always recommend your friends & colleagues to get their individual accounts from us here.
A. Payment options can be changed or selected at checkout.
A. Please click here to reset your password.
A. Currently Jolla.com supports English and Finnish.
"A. Jolla devices and products will be launched and added at the sole discretion of Jolla Ltd. Please refer back to Jolla.com for upcoming announcements. You can also follow us in Google+, identi.ca, Twitter and Facebook!"
A. We target to ship the first device by the end of 2013. Online sales will be open to European Union countries plus Norway and Switzerland.
A. Currently, Jolla devices are not yet commercially available. Eventually, our devices will be available via Jolla.com and will be offered by our local partners. Please stay tuned!
A. Jolla HQ is located in Helsinki, Finland.
A. We do everything we can to ensure that you have a memorable experience at Jolla.com, and while we do welcome your comments, feedback and ideas we ask that you review our idea policy before sharing them with us.
"A. We welcome inquiries from talented individuals who want to work for a great company. For questions related to open positions or submitting an open application, please contact us."